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PDF Format AMERICANS WITH DISABILITIES ACT LEGILSATION AND DEFENSES I. THE UNRUH CIVIL RIGHTS ACT (CIVIL CODE §51 et seq.) The Unruh
Civil Rights Act (See CC §51(a)) is set forth in
Prohibits
Discrimination The Unruh Act provides that all
persons within the jurisdiction of California are free and equal, and no matter
what their sex, race, color, religion, ancestry, national origin, disability,
medical condition, marital status, or sexual orientation are entitled to the
full and equal accommodations, advantages, facilities, privileges, or services
in all business establishments of every kind whatsoever [CC §51(b)]. Moreover, a violation of these rights of any individual
under the federal Americans With Disabilities Act of 1990 ( Purpose of the Act The primary
purpose of the Act is to compel recognition of the equality of all persons in
the right to the particular service offered by an organization or entity
covered by the Act. [See Curran v. Mount
Diablo Council of the Boy Scouts (1983) 147
Thus, the
Unruh Act prohibits all arbitrary discrimination by business establishments [See
In re Cox (1970) 3
Specific Acts of
Individual In deciding
whether a violation of the Act has occurred, the overriding issue is always
whether the denial of equal treatment is on an unjustified ground [See Wynn v. Monterey Club (1980) 111 Plaintiff Need Not Be
Customer A Plaintiff need not necessarily be a customer of a business establishment to bring an action against that establishment for discrimination in violation of the Unruh Act. In one case, the Plaintiff, an African-American investment advisor, recommended that two elderly clients invest in a particular mutual fund. He accompanied them to the Defendant bank to facilitate the transaction. An employee of the bank, allegedly because of her prejudice against African Americans, told the Plaintiff's clients that the Plaintiff was trying to "pull a scam" on them and urged them not to undertake the transaction. As a result, the clients left the bank and did not go through with the transaction. The Court of Appeal held that the Plaintiff stated a cause of action noting that the bank accommodated the public in many ways peripheral to its main functions of providing banking services, including allowing persons to accompany its customers and help them pursue their banking business. The Court held that when the bank refuses an African American this courtesy because of his or her race, the bank is denying that person the full and equal accommodations, privileges, or services of the bank, in violation of the Act [See Jackson v. Superior Court (1994) 30 Cal. App. 4th 936, 940-941] .
A person must tender the purchase price for a business's services or products to have standing to sue it under the Unruh Civil Rights Act for alleged discriminatory practices relating to it [See Surrey v. TrueBeginnings, LLC (2008) 168 Cal. App. 4th 414, 417-420] . Single Instance of
Discrimination Actionable The Unruh Act prohibitions are not limited to discriminatory acts that are routinely committed, or to discriminatory acts that are a matter of policy. Although Plaintiff's burden of persuasion may be easier if he or she can provide evidence that the Defendant routinely discriminates against the class to which Plaintiff belongs, liability under the Act may be established by pleading and proving a single violation [See Jackson v. Superior Court]. II. THE Individuals
with disabilities or medical conditions have the same right as the general
public to the full and free use of streets, highways, sidewalks, walkways,
public buildings, medical facilities, including hospitals, clinics, and
physicians' offices, public facilities, and other public places [CC §54(a)]. A violation of the right of an individual
under the Americans with Disabilities Act of 1990 (
Moreover, individuals with disabilities are entitled to as full and equal access as other members of the general public to accommodations, advantages, facilities, medical facilities, including hospitals, clinics, and physicians' offices, and privileges of all common carriers, airplanes, motor vehicles, railroad trains, motorbuses, streetcars, boats, or any other public conveyances or modes of transportation (whether private, public, franchised, licensed, contracted, or otherwise provided), and to telephone facilities, adoption agencies, private schools, hotels, lodging places, places of public accommodation, amusement, or resort, and other places to which the general public is invited, subject only to the conditions and limitations established by law, or by state or federal regulation, and applicable alike to all persons [CC §54.1(a)(1)] . However, violation of regulations designed to ensure access may not necessarily confer standing on a disabled Plaintiff, if the regulations were not intended to prevent the type of injury suffered by the Plaintiff [See Urhausen v. Longs Drug Stores California, Inc. (2007) 155 Cal. App. 4th 254, 261-266 (although disabled, Plaintiff had no standing under CC §54.1 based on Defendant's violation of disabled access regulations governing slope of parking spaces, where regulations were not intended to prevent type of accident Plaintiff suffered)]. A violation
of CC §54.1(a) does not require a
showing of intent [Hankins v. El Torito
Restaurants (1998) 63 Violation of a disability access standard is not a prerequisite for imposing liability under CC §54.1. The public accommodation law applies to policies as well as to structural impediments. Thus, CC §54.1 is violated by policies, not otherwise compelled by law, that deny disabled individuals full and fair access to public accommodations [Hankins v. El Torito Restaurants (trial court finding that restaurant was in compliance with relevant structural access standards did not preclude finding of violation of CC §54.1(a)]. Remedies Any person
or persons, firm, or corporation who denies or interferes with admittance to or
enjoyment of public facilities as specified in CC §§54 and 54.1, or who otherwise interferes with the rights of an
individual with a disability under CC
§§54, 54.1, and 54.2, is liable for each offense for the actual damages
suffered [See CC §54.3(a) (also
defining "interfere" as including preventing or causing prevention of
guide, signal, or service dog from carrying out its functions in assisting
disabled person)]. In addition to actual damages, the person or entity engaging
in the discrimination is subject to liability in an amount that may be
determined by a jury or by the Court sitting without a jury, up to a maximum of
three times the amount of actual damages, but in no case less than $1,000 [See CC §54.3(a)]. Even when no actual
damages have been sustained, if there has been a denial of equal access, the
minimum statutory damages are available, regardless of the Defendant's intent [Donald v. Cafe Royale (1990) 218
The remedies provided by CC §54.3 are nonexclusive, and are in addition to any other remedy provided by law, including, but not limited to, any action for injunctive or other equitable relief available to the aggrieved party or brought in the name of the people of California or the United States [See CC §54.3(b)]. However, a person may not be held liable for damages under both §54.3 and §52 for the same act or failure to act [See CC §54.3(c)].
There is no
federal-question jurisdiction over an action for damages under CC §54.1, even though CC §54.1(d) makes a violation of the
federal Americans with Disabilities Act (ADA) a violation of state law (ie.
Unruh Act and III. FEDERAL AMERICAN’S WITH DISABILITIES ACT (42
U.S.C. §12181 et seq.)
The
Americans With Disabilities Act of 1990 ( 1. Employment [See 42 U.S.C. §12111 et seq.
(Title I of the 2. Public
services and transportation [See 42 U.S.C. §12131 et seq. (Title II of the 3. Public accommodations [See 42 U.S.C. §12181
et seq. (Title III of the 4. Telecommunications [See 47 U.S.C. §225]. Compensatory damages are recoverable under the ADA only on proof of discriminatory intent [See Ferguson v. City of Phoenix (1998) 157 F.3d 668, 673-676, cert. denied, 526 U.S. 1159 (1999) (remedies for violations of ADA must be construed as remedies under Title VI of Civil Rights Act of 1964, and in absence of proof of discriminatory intent, compensatory relief should not be allowed under Title VI, citing Guardians Ass'n v. Civil Service Comm'n of the City of New York (1983) 463 U.S. 582, 103 S. Ct. 3221, 77 L. Ed. 2d 866 )].
The Plaintiff Must Have Standing A Plaintiff must have constitutional standing under U.S. Const. Art. III to bring an action under the Americans with Disabilities Act. Constitutional standing has three elements: 1. The Plaintiff must have suffered an injury in fact that is concrete, particularized, and actual or imminent. 2. There must be a causal link between the injury and the conduct of which the plaintiff complains. 3. It must be likely that a favorable decision will redress the plaintiff's injury. An ADA Plaintiff has suffered an injury in fact sufficient to give that Plaintiff standing to challenge barriers in a public accommodation under the ADA when the Plaintiff has actually encountered those barriers [See D'Lil v. Best Western Encina Lodge & Suites (9th Cir. 2008) 538 F.3d 1031, 1036; Skaff v. Meridien North America Beverly Hills (9th Cir. 2007) 506 F.3d 832, 838; Pickern v. Holiday Quality Foods Inc. (9th Cir. 2002) 293 F.3d 1133, 1138-39]. Thus, a Plaintiff who has suffered an injury in fact that is concrete, particularized, actual, and imminent has constitutional standing under U.S. Const. Art. III to bring suit challenging accessibility barriers under Title III of the Americans with Disabilities Act [See Doran v. 7-Eleven, Inc. (9th Cir. 2007) 506 F.3d 1191, 1195-1196]. An ADA Plaintiff who has Art. III standing as a result of at least one barrier at a place of public accommodation may, in one suit, permissibly challenge all barriers in that public accommodation that are related to his or her specific disability [Doran v. 7-Eleven, Inc. (9th Cir. 2007) 506 F.3d 1191, 1197-1202 ].
The ADA does not require either, that Plaintiffs give Defendants pre-suit notice that they intend to sue, or that Plaintiffs give Defendants an opportunity to cure the alleged violation or violations before filing suit as a prerequisite to recovering attorneys' fees [See Skaff v. Meridien North America Beverly Hills ]. Public Accommodations
and Services Offered by Private Entities
Title III
of the
The
PUBLIC ACCOMMODATION: The ADA
defines public accommodation to include numerous types of private entities for
which the word "public" reflects the entity's use in commerce, not
its ownership [42 U.S.C. §12181(7)]. The CATEGORIES EXAMPLES
Although the 12 categories of public
accommodations listed in the
A
"private club" is exempt under the Selectivity in membership; Restriction of nonmembers' use of facilities; The degree of member control of the organization's operations; The purpose of the organization's existence; Advertisement to the public; Substantial membership fees; The organization's profit or nonprofit status. IV. DEFENSES TO CLAIMS OF Limitations on the
Unruh Act The Unruh Act will not be construed to confer any right or privilege on a person that is conditioned or limited by law or that is applicable alike to persons of every sex, color, race, religion, ancestry, national origin, disability, medical condition, marital status, or sexual orientation [CC §51(c); See Beaty v. Truck Ins. Exchange (1992) 6 Cal. App. 4th 1455, 1463 (Act not intended to create right of insurance so long as insurer's policy is applicable alike to all persons)]. What the Act proscribes is any form
of arbitrary discrimination. Certain types of discrimination have been
denominated reasonable and, therefore, not arbitrary. Thus, a business
establishment need not tolerate customers who damage property, injure others,
or otherwise disrupt business [Koire v.
Metro Car Wash (1985) 40 Building Repairs or
Modifications (The Grandfather Clause)
Nothing in the Unruh Act requires any construction, alteration, repair (structural or otherwise), or modification of any sort whatsoever, beyond construction, alteration, repair, or modification that is otherwise required by other provisions of law, to any new or existing establishment, facility, building, improvement, or any other structure [CC §51(d)].
Other CC §51.5. Discrimination by business establishment prohibited (a) No business establishment of any kind whatsoever shall discriminate against, boycott or blacklist, or refuse to buy from, contract with, sell to, or trade with any person in this state on account of any characteristic listed or defined in subdivision (b) or (e) of Section 51, or of the person's partners, members, stockholders, directors, officers, managers, superintendents, agents, employees, business associates, suppliers, or customers, because the person is perceived to have one or more of those characteristics, or because the person is associated with a person who has, or is perceived to have, any of those characteristics. (b) As used in this section, "person" includes any person, firm, association, organization, partnership, business trust, corporation, limited liability company, or company (c) This section shall not be construed to
require any construction, alteration, repair, structural or otherwise, or
modification of any sort whatsoever, beyond that construction, alteration,
repair, or modification that is otherwise required by other provisions of law,
to any new or existing establishment, facility, building, improvement, or any
other structure, nor shall this section be construed to augment, restrict, or
alter in any way the authority of the State Architect to require construction,
alteration, repair, or modifications that the State Architect otherwise
possesses pursuant to other laws. Cal Gov Code §4456. Compliance by pre-1968 buildings when alterations and repairs are made After the effective date of this section, any building or facility which would have been subject to this chapter but for the fact it was constructed prior to November 13, 1968, shall comply with the provisions of this chapter when alterations, structural repairs or additions are made to such building or facility. This requirement shall only apply to the area of specific alteration, structural repair or addition and shall not be construed to mean that the entire structure or facility is subject to this chapter. Cal Health & Safety Code § 19959.
Public accommodations constructed before July 1, 1970 Every existing public accommodation constructed prior to July 1, 1970, which is not exempted by Section 19956, shall be subject to the requirements of this chapter when any alterations, structural repairs or additions are made to such public accommodation. This requirement shall only apply to the area of specific alteration, structural repair or addition and shall not be construed to mean that the entire building or facility is subject to this chapter. Reasonable Business Exceptions; Reasonable Deportment Rules:
Pursuant to
the "nature-of-the-business" exception, a business may promulgate
reasonable deportment rules that are rationally related to the nature of the
business enterprise and the facilities provided. This exception is an
acknowledgment that certain behavior may be appropriate in one setting, but
inappropriate in another. Its application is very limited, and the few cases
that have held discriminatory treatment to be non-arbitrary based solely on the
nature of the business have emphasized the special nature of the business. [See
Koire v. Metro Car Customers with
Improper or Disruptive Behavior
A business
establishment need not tolerate customers who damage property, injure others,
or otherwise disrupt business [See Koire
v. Metro Car Wash]. Additionally, a business establishment may promulgate
reasonable deportment rules that are rationally related to the services
performed and the facilities provided [In
re Cox (1970) 3
Specialized Facility Nothing in the Unruh Act prohibits the exclusion of an entire class whose presence would not accord with the nature of the business enterprise and its facilities. Indeed, limitation of access to members of certain groups may operate in certain cases as a reasonable and permissible means of establishing and preserving specialized facilities for those particularly in need of those services or that environment. The social need served by such a specialized institution, however, must be well documented and established as a matter of public policy. The case for specialization is strengthened if the facility was designed to satisfy the particular concerns and characteristics of the needy group, making it less suitable for general use [Marina Point, Ltd. v. Wolfson]. In Marina Point, Ltd. v. Wolfson, the California Supreme Court first articulated this specialized-facility exception to the Act. The Court discussed the exception in terms of housing facilities reserved for older persons, emphasizing seniors' special concerns with the physical facilities and the requirement that the facilities be easily accessible, as well as seniors' special social and psychological needs and their financial limitations. A specialized institution designed to meet a special need is fundamentally different from a facility suitable for the general public that seeks to exclude a class based on no particular need. Public Policy
Exception Absent a compelling public social policy supporting differential treatment, discriminatory treatment violates the Unruh Act [See Koire v. Metro Car Wash]. "Public policy" exceptions to the Act are rare and are based on a "compelling societal interest" as reflected in statutory enactments.
For example, it is permissible to exclude children from bars or adult bookstores, because it is illegal to serve alcoholic beverages or to distribute harmful matter to minors. This sort of discrimination is not arbitrary and therefore not prohibited by the Act. The fundamental purpose of the Unruh Act is the elimination of antisocial discriminatory practices--not the elimination of socially beneficial ones [Sargoy v. Resolution Trust Corp. (1992) 8 Cal. App. 4th 1039, 1049, (court recognized that not upholding preferential treatment for seniors could place in jeopardy discounts and benefits accorded seniors, thereby profoundly impacting their quality of life)].
ADDITIONAL RESOURCES
AVAILABLE TO DEFENDANTS [THE
CONSTRUCTION-RELATED ACCESSIBILITY STANDARDS COMPLIANCE ACT CIVIL CODE §55.1,
et seq.] The Construction-Related Accessibility Standards Compliance Act [CC §55.51 et seq.], applies to any construction-related accessibility claim, including, but not limited to, any claim brought under CC §§51, 54, 54.1, or 55 [See CC §55.51]. It applies only to claims filed on or after January 1, 2009. Definitions For these purposes, a "construction-related accessibility claim" is any civil claim in a civil action with respect to a place of public accommodation, based wholly or in part on an alleged violation of any construction-related accessibility standard [CC §55.52(1)]. A "construction-related accessibility standard" is a provision, standard, or regulation under state or federal law requiring compliance with standards for making new construction and existing facilities accessible to persons with disabilities, including, but not limited to, any such provision, standard, or regulation set forth in CC §§51, 54, 54.1, or 55, Health & Safety Code §19955.5, the California Building Standards Code [Title 24 of Cal. Code Reg.], the Americans with Disabilities Act of 1990 [42 U.S.C. §12101 et seq.], and the Americans with Disabilities Act Accessibility Guidelines [See CC §55.52(6); see 28 C.F.R. Part 36, Appendix A].
A "certified access specialist" or "CASp" is any person who has been certified pursuant to Gov. Code §4459.5 [CC §55.52(3)]. "CASp-inspected" means the site was inspected by a CASp and determined to meet all applicable construction-related accessibility standards. "CASp determination pending" means the site was inspected by a CASp and is pending a determination by the CASp that the site meets applicable construction-related accessibility standards.
A "Qualified Defendant" is a Defendant in an action that includes a construction-related accessibility claim asserted against a place of public accommodation meeting the requirements of "CASp-inspected" or "CASp determination pending" prior to the date the Defendant was served with the summons and complaint in that action. To be a Qualified Defendant, the Defendant is not required to have been the party who hired a CASp, so long as the basis of the alleged liability of the Defendant is a construction-related accessibility claim. A "construction-related accessibility claim" is a claim of a violation of any construction-related accessibility standard with respect to a place of public accommodation. "
An attorney who causes a summons and complaint to be served in an action that includes a construction-related accessibility claim must, at the same time, cause to be served a copy of the application form [See CC §55.54(c)], and a NOTICE TO DEFENDANT on separate papers that shall be served with the summons and complaint [See CC §55.54(a)(1)] The advisory requirement applies only to a demand for money or complaint made by an attorney, and nothing in CC §55.3 are intended to affect the right to file a civil complaint under any other law or regulation protecting the physical access rights of persons with disabilities. Nothing in CC §55.3 requires a party acting in propria persona to provide or send a demand for money to another party before proceeding against that party with a civil complaint [CC §55.3(d)]. CC §55.3 does not apply to any action brought by the Attorney General, or by a district attorney, city attorney, or county counsel.
Upon being served with a summons and complaint asserting a construction-related accessibility claim, a Qualified Defendant may file a request for a Court Stay and Early Evaluation Conference prior to or simultaneous with the Defendant's responsive pleading or other initial appearance in the action that includes the claim. If the Defendant filed a timely request for stay and early evaluation conference before a responsive pleading was due, the period for filing a responsive pleading will be tolled until the stay is lifted. Any responsive pleading filed simultaneously with a Request for Stay and Early Evaluation Conference may be amended without prejudice, and the period for filing that amendment will be tolled until the stay is lifted [See CC §55.54(b)(1)].
An application for an Early Evaluation Conference and Stay must include a signed declaration that declares both that the site identified in the complaint has been CASp-inspected or is CASp determination pending and, if the site is CASp-inspected, there have been no modifications completed or commenced since the date of inspection that may impact compliance with construction-related accessibility standards to the best of the Defendant's knowledge; and that an inspection report pertaining to the site has been issued by a CASp. The inspection report must be provided to the Court and the Plaintiff at least 15 days prior to the Court date set for the Early Evaluation Conference [See CC §55.54(c)(1)]. Upon the filing of an Application for Stay and Early Evaluation Conference by a Qualified Defendant, the court must immediately issue an order that does all of the following: 1. Grants a 90-day Stay of the proceedings with respect to the construction-related accessibility claim, unless the Plaintiff has obtained temporary injunctive relief that is still in place for the construction-related accessibility claim [See CC §55.54(d)(1)]. 2. Schedule a mandatory Early Evaluation Conference for a date as soon as possible from the date of the order, but in no event later than 50 days after issuance of the order, and in no event earlier than 21 days after the filing of the request [See CC §55.54(d)(2)]. 3. Direct the parties, and any other person whose authority is required to negotiate and enter into settlement, to appear in person at the time set for the conference. The court may allow a party who is unable to attend in person due to a disability to participate in the hearing by telephone or other alternative means or through a representative authorized to settle the case [See CC §55.54(d)(3)]. 4. Direct the Defendant to file with the Court under seal and serve on the Plaintiff a copy of any relevant CASp inspection report at least 15 days before the date of the conference, which is subject to a protective court order maintaining the confidentiality of the report [See CC §55.54(d)(4)]. 5. Direct the Plaintiff to file with the Court and serve on the Defendant at least 15 days before the date of the conference a statement that includes, to the extent reasonably known, for use solely for the purpose of the Early Evaluation Conference, all of the following: 1. An itemized list of specific conditions on the subject premises that are the basis of the claimed violations of construction-related accessibility standards in the plaintiff's complaint; 2. The amount of damages claimed; 3. The amount of attorneys' fees and costs incurred to date, if any, that are being claimed; 4. Any demand for settlement of the case in its entirety. The Court may schedule additional conferences and may extend the 90-day stay for good cause shown, but not to exceed one additional 90-day extension [CC §55.54(h)]. The Legislature stated its intent that the purpose of the Early Evaluation Conference includes, but is not to be limited to, evaluation of all of the following: 1. Whether the defendant is entitled to the 90-day stay for some or all of the identified issues in the case, as a Qualified Defendant. 2. The current condition of the site and the status of any plan of corrections, including whether the Qualified Defendant has corrected or is willing to correct the alleged violations, and the timeline for doing so. 3. Whether the case, including any claim for damages or injunctive relief, can be settled in whole or in part. 4. Whether the parties should share other information that may facilitate early evaluation and resolution of the dispute. |
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